Meet Our Staff
Management
Brandon Nagy
Sales Manager
Nathaniel Perry
Parts Manager
Rob Licursi
General Manager
Anthony Bostrom
VIP Manager
DJ McCarley
Sales Manager
Sales
Zachary Koval
Sales Consultant
Brody Giffin
Sales Consultant
Jonathan Mack
Sales Consultant
Dwayne Jones
Sales Consultant
Justin Lockwood
Sales Consultant
Elijah Carter
Sales Consultant
Shelby Wallace
Sales Consultant
Malori Farrell
Sales Consultant
Nicholas Villanti
Inventory Coordinator
Parts
Tyler Raderchak
Parts Counterperson
Service
Michael Geitgey
Service Manager
Sierra Dieble
Service Advisor
Brandon Adorisio
Service Advisor
Paul Asano
Service Advisor
Kim Hillyer
Service Advisor
Finance
Rich Ruby
Finance Manager
Administration
Kate Becton
Cashier Receptionist
Ana Dario Monterroso
BDC Associate
Deborah Tomassetti
Cashier Receptionist
Michael Geitgey
Service Manager
Mar 31, 2026
The Team always works hard to communicate, be thorough,
The Team always works hard to communicate, be thorough, and conscientious of my time. Been a great dealership for me for years now!
Jan 22, 2026
The dealership was kind courteous.
The dealership was kind courteous. Everything was done very professionally and I will be returning for service on my new vehicle. I highly recommend them.
Dec 11, 2025
Everything was simply amazing very professional.
Everything was simply amazing very professional. The drivers arrived on time and brought the car back on time.
Nov 20, 2025
Just got a works package.
Just got a works package. Was in and out in a timely fashion. The whole dealership was very friendly and respectful.
Oct 31, 2025
Excellent service and friendly staff.
Excellent service and friendly staff. Explained all the features of my new car and left me with no unanswered questions.
Sierra Dieble
Service Advisor
Sep 19, 2026
I I would say that I would rate the service at spitzer
I I would say that I would rate the service at spitzer Ford hartville as outstanding and my experience with Shelby Wallace was nothing short of professional and excellent I would give you guys a wonderful and outstanding rating in my opinion because my needs have been very well taken care of and it's been a pleasure doing business with spitzer thank you
Aug 07, 2026
Brandon in the service department is a liar and a crook
Brandon in the service department is a liar and a crook he tries to sell you services that are not needed
Jun 04, 2026
I think the dealer is first class from Rich.
I think the dealer is first class from Rich. The finance manager all the way to the service department. They treated me very well.
May 24, 2026
Sierra was exceptionally helpful and knowledgeable!
Sierra was exceptionally helpful and knowledgeable! She was friendly & made me feel welcome at the dealership. Service was fine!
May 18, 2026
This dealership had a great service department until you
This dealership had a great service department until you have an issue once you have an issue no one will get back to you. I called several times emailed several times was told that messages were handed to Sierra but she was on the phone. She’d call me back. No one helped me after I paid for service and had to go someplace else and have it redone. If they ever really did it at all it seems they just took my money and never performed the service.
Brandon Adorisio
Service Advisor
Sep 19, 2026
I I would say that I would rate the service at spitzer
I I would say that I would rate the service at spitzer Ford hartville as outstanding and my experience with Shelby Wallace was nothing short of professional and excellent I would give you guys a wonderful and outstanding rating in my opinion because my needs have been very well taken care of and it's been a pleasure doing business with spitzer thank you
Aug 07, 2026
Brandon in the service department is a liar and a crook
Brandon in the service department is a liar and a crook he tries to sell you services that are not needed
Jun 03, 2026
Overall Spitzer does a great job.
Overall Spitzer does a great job. Their work is great and timely. The estimating system needs improving as it tends to leave out some parts which makes it uncomfortable for the service advisor to explain the discrepancy between the quote and final bill. This won’t keep me from returning but I will ask a lot more questions up front next time.
Jun 01, 2026
I just wish someone would listen to me!
I just wish someone would listen to me! Figure out what was wrong with truck the first time! Now I’m stuck sending it back again. This 2016 Ford F550 is making me think about never buying another Ford, ever again!
May 20, 2026
I have always been able to get a service appointment
I have always been able to get a service appointment quickly with the work getting done quickly as well. The cost for service is better than some others and never any surprise extra charges! The customer service is excellent!!
Paul Asano
Service Advisor
Jul 28, 2026
Very good Ford dealership.
Very good Ford dealership. I rate them an A+ very very good. I am going to recommend them to my other friends and family 100% very happy with the sales people and the service people. Thank you, Rick Osborne
May 14, 2026
Very helpful, and very friendly and took care of my
Very helpful, and very friendly and took care of my problem and a lot less time than I was expecting
May 11, 2026
Waited about 5 minutes at the service center counter for
Waited about 5 minutes at the service center counter for someone to greet me and check me in for my appointment, but other than that, all else went well.
May 02, 2026
Cooperated well Wasn't real pleased with the choice of
Cooperated well Wasn't real pleased with the choice of where the payments go Would rather have local businesses.
May 02, 2026
They did what I needed in less time that they said, was
They did what I needed in less time that they said, was good ?? Was happy with service
Rich Ruby
Finance Manager
Sep 19, 2026
I I would say that I would rate the service at spitzer
I I would say that I would rate the service at spitzer Ford hartville as outstanding and my experience with Shelby Wallace was nothing short of professional and excellent I would give you guys a wonderful and outstanding rating in my opinion because my needs have been very well taken care of and it's been a pleasure doing business with spitzer thank you
Aug 07, 2026
Brandon in the service department is a liar and a crook
Brandon in the service department is a liar and a crook he tries to sell you services that are not needed
Jul 27, 2026
Tyler was amazing!
Tyler was amazing! He went out of his way to find the part I needed, and when he discovered it had been discontinued because it was for a 26-year-old truck, he didn’t stop there. He took the time to find a quality aftermarket alternative instead. His dedication, knowledge, and willingness to go the extra mile made all the difference. I truly appreciate his outstanding customer service and would highly recommend him to anyone!
Jun 04, 2026
I think the dealer is first class from Rich.
I think the dealer is first class from Rich. The finance manager all the way to the service department. They treated me very well.
May 19, 2026
Justin was absolutely relentless in locating a vehicle to
Justin was absolutely relentless in locating a vehicle to my specifications while apologetic for issues out of his control. I would not hesitate to buy another vehicle from him if circumstances warranted. Thank you, and God bless you Justin.
Brandon Nagy
Sales Manager
Sep 19, 2026
I I would say that I would rate the service at spitzer
I I would say that I would rate the service at spitzer Ford hartville as outstanding and my experience with Shelby Wallace was nothing short of professional and excellent I would give you guys a wonderful and outstanding rating in my opinion because my needs have been very well taken care of and it's been a pleasure doing business with spitzer thank you
Jul 28, 2026
Very good Ford dealership.
Very good Ford dealership. I rate them an A+ very very good. I am going to recommend them to my other friends and family 100% very happy with the sales people and the service people. Thank you, Rick Osborne
Jul 01, 2026
Always great service at Spitzer Ford.
Always great service at Spitzer Ford.The service was on point and met my needs . Easy to work with all Spitzer employees .
Jun 14, 2026
Great experience.
Great experience. Worked me through everything I needed to. Filled the gas tank and did an inspection. Found a bad shock they are going to replace. Thank ou
Jun 08, 2026
Very happy with the help I received in being able to get
Very happy with the help I received in being able to get out from under my expensive car into a very nice and affordable car. They went above and beyond, rolled up their sleeves and got to work to help me out when I really needed a different car.
Zachary Koval
Sales Consultant
Jul 28, 2026
Very good Ford dealership.
Very good Ford dealership. I rate them an A+ very very good. I am going to recommend them to my other friends and family 100% very happy with the sales people and the service people. Thank you, Rick Osborne
Jul 27, 2026
Tyler was amazing!
Tyler was amazing! He went out of his way to find the part I needed, and when he discovered it had been discontinued because it was for a 26-year-old truck, he didn’t stop there. He took the time to find a quality aftermarket alternative instead. His dedication, knowledge, and willingness to go the extra mile made all the difference. I truly appreciate his outstanding customer service and would highly recommend him to anyone!
Jul 27, 2026
Zach was very friendly, helpful, and overall a great guy.
Zach was very friendly, helpful, and overall a great guy. He made the car-buying experience easy and enjoyable. I would highly recommend him to anyone looking to purchase a vehicle!
Jun 11, 2026
Efficient, Transparent, and Responsive I was thankful for
Efficient, Transparent, and Responsive I was thankful for Zach's response and attentiveness to the sale. Also, I really enjoyed Rich taking care of the paperwork so quickly!
Apr 19, 2026
I've never had an experience that was so quick and
I've never had an experience that was so quick and friendly and they got the job done. I don't think I would ever go to another dealership when this one is available I'm very satisfied!
Brody Giffin
Sales Consultant
Jul 28, 2026
Very good Ford dealership.
Very good Ford dealership. I rate them an A+ very very good. I am going to recommend them to my other friends and family 100% very happy with the sales people and the service people. Thank you, Rick Osborne
Jul 07, 2026
very happy and easy very pleasant and efficient ok it
very happy and easy very pleasant and efficient ok it went very fast very easy process
Jun 22, 2026
Very helpful and prompt.
Very helpful and prompt. Took care of us and we weren't there all day. Brody was so helpful and answered all my many questions.
May 29, 2026
Looked at all choices in purchasing my new truck.
Looked at all choices in purchasing my new truck. Great sales people and finance people. ??
May 24, 2026
Great to work with Made the desk that I needed work.
Great to work with Made the desk that I needed work. Will be back when we buy our next vehicle
Nathaniel Perry
Parts Manager
Jun 03, 2026
Overall Spitzer does a great job.
Overall Spitzer does a great job. Their work is great and timely. The estimating system needs improving as it tends to leave out some parts which makes it uncomfortable for the service advisor to explain the discrepancy between the quote and final bill. This won’t keep me from returning but I will ask a lot more questions up front next time.
May 09, 2026
I got what I needed on time and done properly.
I got what I needed on time and done properly. Staff was courteous and informative.
May 01, 2026
The people who I dealt with were very nice and helpful.
The people who I dealt with were very nice and helpful. John Mack and the other John were the nicest young men, and easy to work with. Brandon Nagy , I can't say enough good things about him. He was so helpful and he listened to what you were saying. Even after the sale he made time to answer questions I had. The young man that did the financial papers patient and helpful. They even Welcomed my dog. Charlie,my dog gave everyone 5 stars.
Apr 16, 2026
Spitzer Ford employees were very honest,helpful, on time
Spitzer Ford employees were very honest,helpful, on time and polite to us when we brought our truck in for service.
Mar 09, 2026
Great to deal with, they had trouble getting a part but
Great to deal with, they had trouble getting a part but they made it right at the end, would definitely recommend them
Jonathan Mack
Sales Consultant
May 13, 2026
Jon was awesome!
Jon was awesome! He was very helpful and not pushing me into anything because he genuinely wanted to help. From start to finish everyone was awesome, I look forward to doing business again!
May 04, 2026
Everyone was attentive and friendly.
Everyone was attentive and friendly... Bottom line is there's no dealership that commands a "5"....you always walk away thinking who got the best deal! That's just the name of the game, but seriously everyone was very nice and professional...
May 02, 2026
Good people!
Good people! Listened to my wants and needs Went back today to get More information that I needed. John Mack showed me what I needed to know.
May 01, 2026
The people who I dealt with were very nice and helpful.
The people who I dealt with were very nice and helpful. John Mack and the other John were the nicest young men, and easy to work with. Brandon Nagy , I can't say enough good things about him. He was so helpful and he listened to what you were saying. Even after the sale he made time to answer questions I had. The young man that did the financial papers patient and helpful. They even Welcomed my dog. Charlie,my dog gave everyone 5 stars.
Apr 12, 2026
Everyone at Spitzer (sales & service) were extremely
Everyone at Spitzer (sales & service) were extremely friendly and helpful. Brandon (service) took great care of us and our vehicles. Brandon (sales) listened to what we wanted and we ended up purchasing 2 vehicles. They treat you like family!
Dwayne Jones
Sales Consultant
Jul 01, 2026
Always great service at Spitzer Ford.
Always great service at Spitzer Ford.The service was on point and met my needs . Easy to work with all Spitzer employees .
Jun 08, 2026
Very happy with the help I received in being able to get
Very happy with the help I received in being able to get out from under my expensive car into a very nice and affordable car. They went above and beyond, rolled up their sleeves and got to work to help me out when I really needed a different car.
May 05, 2026
It was a great experience dealing with them went very
It was a great experience dealing with them went very well and quick everybody was nice Finance manager was really good salesperson very good.
Apr 14, 2026
Great people.
Great people. We weren’t rushed. They found the vehicle we really wanted. They also worked with us on our lease payment.
Apr 07, 2026
They sold me at truck that passed inspection the muffler
They sold me at truck that passed inspection the muffler pipe is rusted through… xxxxxxxx!!!!!
Kim Hillyer
Service Advisor
Jun 04, 2026
I think the dealer is first class from Rich.
I think the dealer is first class from Rich. The finance manager all the way to the service department. They treated me very well.
May 09, 2026
Very efficient.
Very efficient. Very fair. Jon Mack was a pleasure to deal with throughout the entire process. I'd buy from him again.
Apr 30, 2026
Customer service is awesome the whole team fast and very
Customer service is awesome the whole team fast and very efficient when i was at the service dept I love the txt to keep me updated on what was going on.
Apr 12, 2026
Everyone at Spitzer (sales & service) were extremely
Everyone at Spitzer (sales & service) were extremely friendly and helpful. Brandon (service) took great care of us and our vehicles. Brandon (sales) listened to what we wanted and we ended up purchasing 2 vehicles. They treat you like family!
Apr 07, 2026
They sold me at truck that passed inspection the muffler
They sold me at truck that passed inspection the muffler pipe is rusted through… xxxxxxxx!!!!!
Tyler Raderchak
Parts Counterperson
Aug 07, 2026
Brandon in the service department is a liar and a crook
Brandon in the service department is a liar and a crook he tries to sell you services that are not needed
Jul 27, 2026
Tyler was amazing!
Tyler was amazing! He went out of his way to find the part I needed, and when he discovered it had been discontinued because it was for a 26-year-old truck, he didn’t stop there. He took the time to find a quality aftermarket alternative instead. His dedication, knowledge, and willingness to go the extra mile made all the difference. I truly appreciate his outstanding customer service and would highly recommend him to anyone!
Apr 30, 2026
Customer service is awesome the whole team fast and very
Customer service is awesome the whole team fast and very efficient when i was at the service dept I love the txt to keep me updated on what was going on.
Jan 22, 2026
The dealership was kind courteous.
The dealership was kind courteous. Everything was done very professionally and I will be returning for service on my new vehicle. I highly recommend them.
Dec 16, 2025
Always very helpful and friendly.
Always very helpful and friendly. Appointments conveniently available and on time. Minimum wait time or shuttle service
Rob Licursi
General Manager
May 12, 2026
I was treated well.
I was treated well. Everyone did their part professionally, fast, with courtesy, salesman, manager, financedepartment.
May 05, 2026
It was a great experience dealing with them went very
It was a great experience dealing with them went very well and quick everybody was nice Finance manager was really good salesperson very good.
Dec 15, 2025
I am very pleased and Happy with my experience with The
I am very pleased and Happy with my experience with The Spitzer Team at Hartville. The folks there are very professional and considerate. They are very willing to talk to you about any and all questions you might have. My wife and I are glad we went to Spitzer Ford in Hartville.
Dec 12, 2025
No problem ever.
No problem ever. All have been so nice, helpful and knowledgeable. I’ve had to walk away from several other dealerships. It’s nice to feel I can trust the people at Hartville Spitzer Ford.
Aug 08, 2025
One of the most comfortable amazing knowledgeable
One of the most comfortable amazing knowledgeable Dealerships in the northeast Ohio area. The whole team should be given a day off for all the hard work they do. Keep up the great work.
Justin Lockwood
Sales Consultant
Jul 28, 2026
Very good Ford dealership.
Very good Ford dealership. I rate them an A+ very very good. I am going to recommend them to my other friends and family 100% very happy with the sales people and the service people. Thank you, Rick Osborne
May 19, 2026
Justin was absolutely relentless in locating a vehicle to
Justin was absolutely relentless in locating a vehicle to my specifications while apologetic for issues out of his control. I would not hesitate to buy another vehicle from him if circumstances warranted. Thank you, and God bless you Justin.
May 14, 2026
Justin was outstanding.
Justin was outstanding. He listened closely to my needs and wants for the vehicle I was interested in. He spent time walking me through all the gadgets that came with my vehicle. I would highly recommend Justin when visiting Spitzer Hartville. He is not pushy as other sales people from other dealerships.
Mar 11, 2026
Great buying experience, highly recommend Justin L.
Great buying experience, highly recommend Justin L. in sales. Easy, fast deal. Fast finance dept. Only complaint was vehicle i bought had taillight/turn signal out after being serviced. 4.5 out of 5. Definitely recommend and will look there when buying again in the future
Kate Becton
Cashier Receptionist
Aug 07, 2026
Brandon in the service department is a liar and a crook
Brandon in the service department is a liar and a crook he tries to sell you services that are not needed
May 14, 2026
Justin was outstanding.
Justin was outstanding. He listened closely to my needs and wants for the vehicle I was interested in. He spent time walking me through all the gadgets that came with my vehicle. I would highly recommend Justin when visiting Spitzer Hartville. He is not pushy as other sales people from other dealerships.
Anthony Bostrom
VIP Manager
Jul 24, 2026
Anthony was super helpful and collaborative.
Anthony was super helpful and collaborative. I have transparently not had good experiences with dealerships in the past, but I felt as though this dealership, and Anthony in particular, truly cared about me and my needs. The candy Anthony provided was an added touch!
Jul 24, 2026
Anthony Bostrom is a wonderful guy who I would recommend
Anthony Bostrom is a wonderful guy who I would recommend my friends and family to.
Elijah Carter
Sales Consultant
Sep 15, 2026
I am not usually one to write a review and this is
I am not usually one to write a review and this is actually the first review I have ever written but wanted to share my experience. I was looking on Autotrader one day when I came across a really good deal on a 2023 Ram 1500. I immediately reached out to the dealership to inquire and get some information on the truck. When I first made contact with the dealership, I was connected with a salesperson named Elijah. After trading texts back and forth regarding the truck, I was provided a proposal that also included my trade in and the exact amount I would be financing. The cost fell perfectly in to my budget. I informed the salesperson that I lived over 3 hours out of state but wanted to schedule an appointment to look at the truck. My wife and I took off work the following day in order to make this work. The salesperson informed me that as long as the truck didnt sell that night, he would place a hold on the vehicle so that I could come look at. I scheduled an appointment at 2pm to look at the vehicle. The day I was supposed to look at the truck, my wife and I hit the road and were a little over an hour and a half away when I received a call from the dealership stating that the vehicle was currently on a test drive with a customer and they were looking to buy. I had told sales manager Brandon on the phone that I was told and had text messages stating that they were going to hold the vehicle for me so that I could see it. I was then told that is "not their usual process" and they do not place holds on vehicles. At this point, instead of informing the couple there that they had already made an arrangement with a customer with an appointment to see the vehicle, I was directed to try and find a new one. Obviously based on price and the specific vehicle I was looking at, they did not have anything else that matched. My wife and I missed time off work and wasted gas with the expectation that this dealership was going to hold true to their word that it was being held for me. I am extremely disappointed. Easily the worst experience I have had with a dealership. Unfortunately with the timing and distance, I do not believe after today anything else will be done to make the situation right.
DJ McCarley
Sales Manager
Sep 19, 2026
I I would say that I would rate the service at spitzer
I I would say that I would rate the service at spitzer Ford hartville as outstanding and my experience with Shelby Wallace was nothing short of professional and excellent I would give you guys a wonderful and outstanding rating in my opinion because my needs have been very well taken care of and it's been a pleasure doing business with spitzer thank you
Shelby Wallace
Sales Consultant
Sep 19, 2026
I I would say that I would rate the service at spitzer
I I would say that I would rate the service at spitzer Ford hartville as outstanding and my experience with Shelby Wallace was nothing short of professional and excellent I would give you guys a wonderful and outstanding rating in my opinion because my needs have been very well taken care of and it's been a pleasure doing business with spitzer thank you